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Help & Advice Centre

Need help or advice on your drainage? Browse through the topics below to find the answer to your problem. Or if its an emergency, call us on 0800 859 5953 and our friendly team will be happy to help.

Why Drain Clearing is Essential in a ‘Hard’ Water Area

If you live in an area with ‘hard’ water, the chances are you’ll already be aware of the signs. Whether you’ve noticed a white residue on the inside of your kettle, clothes that feel stiff or scratchy after washing or an unpleasant, sticky feeling on your skin after showering, hard water leaves visible evidence which can affect aspects of your daily life. However, what you are unable to see is the build-up of deposits inside your water pipes, drains and appliances which could, if left untreated, cause problems which will be costly to remedy in the future. What is ‘hard’ water?…

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When Is Drain Excavation Necessary?

The short answer to that question is – when you have absolutely no other option! Drain excavation is a complex task, needs careful safety monitoring and can be costly, so it should be used only as a last resort and only if the drainage problem is so severe that other methods are not feasible or have failed. What is drainage excavation and why would you need it? Drain excavation involves physically digging a hole or trench to the drainage in need of attention, with the possibility of damaging whatever is above the problem area. Sometimes a drainage problem is so severe…

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How To Avoid Common Winter Drainage Problems

The winter months are now most certainly upon us and we’ll be seeing the temperature dropping below zero on a more frequent basis. During this time our pipes and drainage systems are all vulnerable so you’ll want to keep your system working to its optimum and ensure no faults occur. If you do have a fault it can be both costly and unpleasant, leaving you without the use of certain taps and systems in your house at the worst possible time. To help you avoid common winter drainage problems we’ve got a few handy tips for you to take into consideration….

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